Vendor Operations Executive (Vendor Incubation) (foodpanda Malaysia) – Kota Kinabalu

foodpanda Malaysia – Posted by foodpanda Malaysia | 3 May 2021
Sabah, Malaysia Full-Time

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foodpanda Malaysia

Vendor Operations Executive (Vendor Incubation) (foodpanda Malaysia) – Kota Kinabalu

The foodpanda group is one of the world’s largest online food ordering marketplaces. foodpanda was launched in 2012 and is headquartered in Berlin. The company operates in more than 30 countries in Asia, Middle East, Eastern Europe and Africa, currently employs more than 1,000 people worldwide, and continues to grow at an impressive speed. We are looking for highly motivated individuals with a high level of competency to manage customer, vendors and logistic team, in our fast paced and dynamic contact center. The individual must be able to multitask and be an advocate between customers, logistic and vendor teams. Every day is different, but here’s what you can expect to experience in your role:


  • Manage, grow and drive the operational performance of a portfolio of restaurant strategically within the platform
  • Be in charge of identifying and interpreting data sources, executing analysis, and presenting findings to your superior
  • Troubleshoot and provide support to the partner restaurants to ensure partners are compliant to foodpanda standards
  • Work closely with the Team Lead and Operations Manager to improve restaurant performance


  • Enrolled in or completed diploma/degree in any field
  • Proven track record of personal, academic and professional achievements
  • Diligent and with analytical thinking – think data!
  • Ensure that deliverables meet the timeline given with quality standards
  • With knowledge of the internet and e-commerce sector, driven and ambitious
  • Seeing independence, flexibility and speed as important as international experience
  • Experience in customer-facing role
  • Excellent communication and interpersonal skills, fluency in both English and Bahasa Melayu, Mandarin or Cantonese is a plus
  • High motivation and excellent team player
  • Willing to learn and explore new tools

What we offer:

  • Opportunity to take on responsibility from the first day and have a direct impact on our business & all our customers
  • The extremely steep learning curve in e-commerce & entrepreneurship
  • Growth opportunities! Fast and challenging work environment to grow your career

    How to Apply

    Vacancy Open to Malaysia Citizens and Residents only; All Foreigner applicants will be Rejected.

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    Reference Link:
    Job Categories: Professional Business Services (m) and Warehouse | Storage | Delivery services (h).
    Job Types: Full-Time.
    Salary: Disclosed upon application.
    Job expires in 16 days

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